24/7 Support & Grievance Helpdesk
Contact Us
Need assistance with an appointment, hospital token, home healthcare visit, or payment refund? Our support and patient advocacy team is here to assist you.
Operating Entity: ShifaLink Healthcare Technologies (AQOOI)•Founder & Lead Architect: Aqib Ayoub•Location: Kupwara & Srinagar, Jammu & Kashmir
Direct Touchpoints
Operational Headquarters
Kashmir Healthcare Operations Centre
Kupwara, Jammu & Kashmir 193302, India
Email Addresses
General & Support: shifalink0@gmail.com
Refunds & Billing: shifalink0@gmail.com
Phone & WhatsApp Support
Operational Hours
Monday to Saturday: 9:00 AM – 7:00 PM IST
Live queue app services operate 24/7/365.
Grievance Officer
Pursuant to the Information Technology Act 2000 and rules made thereunder:
Designation: Data Protection & Grievance Redressal Officer
Address: ShifaLink Operations, Srinagar, J&K 190001
Email: grievance@shifalink.health
Send us a message
Fill out the form below and our dedicated support desk will get back to you within 24 hours.